Shipping Policy

RAM Atelier, LLC Shipping Policy

Orders placed on our website typically ship same day if placed before 4pm CST. If placed after 4pm CST, orders will typically ship the following day. If the processing time is expected to take longer due to product availability or other unanticipated delays, we will email you.

You should receive an email from us confirming your order. If you do not receive an email, please check your Spam folder and see if you can locate it. This is important because if you have not received the order confirmation email, you likely will not receive the email with your shipment notification and tracking information.

If you are offered insurance but do not accept it, we cannot be held responsible for damaged, lost or stolen packages.


International Shipments

RAM Atelier, LLC does ship internationally. Please note that you the purchaser are responsible for any VAT, tariff, duty, taxes, handling fees, custom clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand and cannot provide an estimate of the cost.

 

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